- Location: Germany, Hamburg, Norderstedt - tesa Headquarter
- Level: Professionals
- Function: Quality Management
- Working Hours: Full-time
Your Tasks
As our new Global Customer Quality Manager (m/f/x) you are responsible for developing and maintaining global integrated management systems, auditing processes, managing communications, and ensuring conformity with various Management Standards.
Your tasks include:
- Development of the global Quality Management System (QMS) and implementation of the QMS in individual countries or regions.
- Ensuring that regions achieve and maintain necessary certifications
- Establishment uniform and clear QM structures that meet international standards
- Conducting of internal audits, addressing of quality issues and tracking of corrective measures
- Conduction audits of the QM system of suppliers and initiation of necessary adjustments
- Responsibility for global training sessions on QM topics and providing of QM know-how
- Support of the final review of quality assurance agreements and negotiation of customer-specific solutions
- Reporting of market surveillance findings to the PSCR core team and promotion of product safety awareness
- Development of a global Customer Quality Engineers (CQE) network incl. sharing of experiences and lessons learned
- Monitoring of market for safety-related products
Your Profile
- Technical-scientific professional graduation or university degree
- At least 3 years of relevant work experience (preferably in automotive industry)
- Fluent English skills, German skills are a plus
- Certified auditor according ISO 9001 and IATF 16949 (Automotive)
- Certified auditor according to SHE standards is a plus (ISO 14001, ISO 45001, ISO 50001)
- VDA 6.3 knowledge and omprehensive knowledge of QM tools and QM regulations (APQP, PPAP, FMEA, SPC, MSA, 8D methodology)
- Experiences with international communication, international project management or moderation of international working teams / project groups
- High motivation and willingness to travel
- Good stakeholder management, specially under pressure situations (e.g. escalating claims)
- Hability to translate complex internal information into customer relevant communication
Do you think tesa ?
Please follow the below link to submit your resume and other required information.
Apply online