Ahmed Ali

Install, configure, manage, maintain, test, evaluate, and repair computer networks, workstations, support server system(s), user accounts, and computer/telephone. Provide network communications support and technical guidance also analyze, recommend, and implement process improvements. Ensure back up is taken and saved for disaster recovery plans. Provide end-user support for all applications.

Generating the revenue reports and finalizing all figures for the owners meeting and Revenue Matrix meetings, Prospecting new clients and maintaining the relationship with the hotel preferred Travel Agencies, and Direct Booker's for groups, events as well as FIT Bookings, Issuing the wholesale contracts and updating the revenue and reservation team to load the rates, sending the stop sale notice’s.

Implemented new learning materials for front desk, Started my cross training with IT Department, being IT champion for the front office department with any technical support on the spot before escalating if needed to the IT Department, Developed new software to speed up the time needed to store & retrieve the luggage from the luggage store now implemented in: The Ritz Carlton DIFC & Lapita Autograph Collection Resort