ISLAM Atef
Bis 2014, Application Support Engineer, Vodafone Egypt
Cairo, Ägypten
Werdegang
Berufserfahrung von ISLAM Atef
Bis heute 10 Jahre, seit Juli 2014
Senior Siebel Support Consultant
Abu Dhabi Islamic Bank "ADIB"
Analyze / investigate the current system capabilities Consult the related vendors / 3rd party Design the recommended solution Apply on the development environment Perform a Sanity check Develop Proof of Concept Assessment of Business Requirements Delivery Channels Solutions Integration Activities Internal Development of Solutions Managing the Vendor for External CRs Building Troubleshooting Guides for New Services
2 Jahre und 9 Monate, Okt. 2011 - Juni 2014
Application Support Engineer
Vodafone Egypt
Perform administration and development support activities related to corporate Siebel systems. Experience with Siebel Tools application, Siebel Configuration and knowledge of the different Siebel components Supporting Production environment : Maintaining high application availability Planning and co-coordination of production release. Daily health checks ( servers & components). Checking status of JOBs/Tasks. supporting all planned & unplanned outages
Ausbildung von ISLAM Atef
11 Monate, Sep. 2010 - Juli 2011
Information Storage and Management
Information Technology Institute
Diploma
4 Jahre und 11 Monate, Sep. 2004 - Juli 2009
Computer Science
Zagazig University
Sprachen
Englisch
Gut
Arabisch
Muttersprache