Maike Pavenstedt
Bis 2018, UX Design Researcher, Deutsche Telekom AG
Köln, Deutschland
Werdegang
Berufserfahrung von Maike Pavenstedt
5 Monate, Jan. 2020 - Mai 2020
Service Designer
PRODEERS GmbH
Supporting OBI next unit "New Business & Venture Design"
5 Monate, Aug. 2019 - Dez. 2019
Service Designer
Sprintbetter
Supporting OBI next unit "New Business & Venture Design"
In the Tribe SMART DECISIONING we build and deliver a sophisticated AI toolkit supporting the predictions and business decisions of business units within Deutsche Telekom to improve its business results – both by reducing cost and increasing revenue. Together we identify and define business problems and then design and build AI-based tools to support solving them. My role was to develop UX Research Strategies for the different AI-projects to bring together high-tech solutions and user needs..
Moderation and coaching in the context of the project "Campus Digital" of the DIN Group. "Voice of the customer - How to continuously integrate the user's perspective in the development process" (lecture, advanced & professional workshop) "UX, UI & prototyping - Lean and iterative UX design approach" (lecture)
Developing a virtual digital assistant using artificial intelligence (AI) technology. Methods I used: Competitor Analysis, Contextual Interviews, Persona & Empathy Mapping, User Journey Mapping, Service Blueprint Workshop, MVP Definition, Heuristic Evaluation, Hallway Tests, qual. & quant. Usability Tests, Field Test
In-Home-Interviews (within the sessions we integrated the following methods: CardSorting, User Journey, Concept-Prototyping-Puzzle)
2 Jahre und 1 Monat, Dez. 2015 - Dez. 2017
UX Design Researcher
Telekom Innovation Laboratories
agile user centered product and service development via qualitative user research, ideation, concepting, prototyping and evaluation
2 Jahre und 7 Monate, Feb. 2013 - Aug. 2015
studentische Mitarbeiterin im Bereich User Driven Innovation
Telekom Innovation Laboratories
7 Monate, Aug. 2012 - Feb. 2013
Praktikantin im Bereich User Driven Innovation
Telekom Innovation Laboratories
2 Jahre, März 2010 - Feb. 2012
studentische Mitarbeiterin
Universität Kassel/ Kunsthochschule Kassel
2 Jahre und 5 Monate, März 2009 - Juli 2011
studentische Mitarbeiterin
UniKassel Transfer Inkubator
Ausbildung von Maike Pavenstedt
8 Jahre und 3 Monate, Okt. 2007 - Dez. 2015
Produktdesign
Universität Kassel/ Kunsthochschule Kassel
Diplomthema: "Connected Reality - Gestaltung der Schnittstelle zwischen physischer und virtueller Realität"
Sprachen
Deutsch
-
Englisch
-
Französisch
-