Sofiya Defurova

- Leading high-complexity projects mainly in the Healthcare industry - Coordinating and monitoring projects, liaising with internal and external teams to ensure smooth project execution and delivery - Communicating with partners in terms of project setup and workflow - Creating and managing project schedules and minimizing project risk - Monitoring progress and conducting QA procedures - Ensuring the project stay within the estimated budget - Processing data in order to transform it into measurable output

- Leading market research projects - Direct communication with clients in each stage of the project - Liaising with other teams, vendors, and partners - Managing the distribution of surveys and questionnaires - Monitoring the progress of research projects - Analysis and interpretation of data

- Summarizing data, creating, developing, refining PowerPoint presentations, and delivering final results of a study - Planning and managing my team schedule and allocating resources in order to meet a deadline - Communication with many internal departments - Writing monthly reports

- Planning and organizing marketing campaigns and projects - Building strong relationships with individual clients & meeting with potential corporate clients - Developing relationships within the business in order to maximize market opportunities - Writing up relevant marketing content for blogs and email campaigns - Responsible for monthly reports, invoices, credit notes

- Researching travel options and offering best deals according to clients' budget and preferences - Planning, organizing, and coordinating each step of a holiday tour - Negotiating best rates with all involved partners - Daily communication with both individual and corporate customers - Upselling relevant add-ons - Accounting activities - Working as a Tour Guide abroad